Welcome to TraveloBD. This Privacy Policy is issued by TraveloBD Ltd., having its registered office in both Dhaka and Chattogram, Bangladesh. We are committed to protecting and preserving the privacy of our visitors when you use our website travelobd.com or communicate with us electronically.

This policy explains how we process any personal data we collect from you or that you provide when you visit our Site or engage with our services. By accessing or using our Site and by providing us your personal data, you accept and consent to the practices described in this policy.

Information We May Collect From You
We may collect, store and use the following kinds of personal information when you use our Site or services:

 Information You Provide
– Your full name, mailing address, e‑mail address, telephone/mobile number.
– Information about other travellers you book for (name, age, travel preferences).
– Payment information (for example transaction reference, billing address, etc.).
– Any other information you choose to submit when you: register an account, make a booking (flight, hotel, holiday, visa, etc.), subscribe to our newsletters/promotions, contact us via support.

Information Collected Automatically
– Device and technical data: IP address, browser type and version, operating system, language preferences, date/time of access, referring website addresses.
– Usage data: pages visited, links clicked, search queries, time spent on pages.
– Location data: where you permit location services (for example via our mobile app or if you enable location sharing).
– Cookies and similar tracking technologies (see section 8 below).

 Information from Third‑Parties
We may receive information about you from third‑party sources such as payment gateways, travel suppliers (airlines, hotels), social media platforms (if you login via a social account) or analytics services.

How We Use Your Information
We use your information in the following ways:
– To provide you with the travel services you request (booking flights, hotels, holidays, visa services).
– To contact you in relation to those services (booking confirmations, reminders, changes).
– To process your payments and prevent fraud.
– To personalise and improve our Site, services and user experience.
– To send you marketing or promotional materials (if you have opted in or not unsubscribed).
– To comply with legal obligations, regulatory requirements and to protect our rights, safety and property.

Disclosure of Your Information
– We do not sell your personal data to third‑parties.
– We may share your personal data with travel service providers (airlines, hotels, visa agencies, etc.) to fulfil your booking/reservation.
– We may share information with financial institutions, payment gateways, analytics providers, advertising partners, or government/regulatory authorities where required by law or in connection with fraud prevention, investigations, or security.
– Where you have requested or authorised us to do so (for example by registering for offers or consenting to marketing) we may share your contact details with affiliated and promotional partners.

 Retention of Your Data & Security
– We take appropriate physical, technical and organisational measures to protect your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
– We will retain your personal data only for as long as is necessary to fulfil the purposes outlined in this policy (providing services, legal/regulatory obligations, dispute resolution, fraud prevention).
– When your data is no longer required, we will securely delete or anonymise it.

Your Rights
Under relevant data‑protection legislation (including Bangladesh law), you have certain rights regarding your personal data, including:
– The right to access a copy of your personal data we hold.
– The right to request correction or deletion of your personal data (subject to legal retention obligations).
– The right to withdraw consent to processing (where we rely on consent).
– The right to object to or restrict certain types of processing (such as direct marketing).
– If you wish to exercise any of these rights, please contact us at the address below. We will respond in accordance with applicable legal timeframes.

Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will delete it promptly.

Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your user experience, measure performance, and deliver relevant marketing. You may refuse or disable cookies via your browser settings, but this may affect your ability to use certain features of our Site. We may also use third‑party cookies (for analytics, advertising) as permitted.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with the “Effective date” updated. The changes take effect immediately upon posting. We encourage you to review this page regularly.

Contact Information
If you have any questions, comments or requests regarding this Privacy Policy, including requests to access, correct or delete your personal data, you may contact us at:
Email: support@travelobd.com
Phone/WhatsApp: +880-1841-500335